Trilogy believes people are at the center of all we do, team members, clients, patients. Therefore, we teach “The Trilogy Way” to set a fundamental approach that represents our values.
The Five Es
Engage
The first step in the 5 E’s of #TheTrilogyWay is to ENGAGE at all levels throughout the Revenue Cycle.
EMPOWER
The second step in the 5 E’s of #TheTrilogyWay is to EMPOWER others to have ownership in the processes and outcomes the impact the revenue cycle.
EQUIP
The third step in the 5 E’s of #TheTrilogyWay is to EQUIP others with the necessary tools to positively impact the revenue cycle.
Encourage
The fourth step in the 5 E’s of the Trilogy Way is to ENCOURAGE others as they learn though either success or missteps.
Evolve
The fifth step in the 5 E’s of the Trilogy Way is to EVOLVE so that we are hardwired to be improving continuously.
Cultivating a
Culture of Calm
Chaos and uncertainty are disruptive to the revenue cycle and long-term success of healthcare entities. Follow along as we discuss how Trilogy strives to Cultivate a Culture of Calm for our team and our clients.
CONNECTING VS COMMUNICATING
At Trilogy we place a high value on actions and availability over emails and reports. We strive to connect with our internal teams and clients, not just communicate.
FOCUS
At Trilogy we find that many challenges for our clients are a matter of “capacity” not “competency”. The hectic world of healthcare makes it very difficult for clients to find time to focus, stay focused, or assign already stretched resource to the multitude of challenges we face. Trilogy is the resource that can focus on the root cause and implement the best practice solution for our clients.
Confidence
At Trilogy, our team of subject matter experts bring years of experience and preparation to our clients. We are confident we can help address our client’s challenges and build our client’s confidence also.