Our Revenue Cycle Team

The Revenue Cycle process is multi-disciplinary and substantially impacts every aspect of healthcare operations and finance. In today’s rapidly changing healthcare environment, combined with increased reimbursement pressures, it is more critical than ever to ensure maximum performance in every aspect of the revenue cycle. Our team of experienced revenue cycle professionals can help improve and optimize every aspect of the revenue cycle, from scheduling and registration, to final claim resolution. The scope of our revenue cycle engagements are tailored to fit the needs and maximize opportunities for each client.

Chad Feldman

Partner/Revenue Cycle CEO
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Amy Gaudet

Partner/Revenue Cycle COO
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Erica Smith

Senior Director, Billing Office
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Annelle McGee

Director, Billing Office
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Brandy Hoell

Director, Revenue Cycle Project Management
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Lindsay Parkerson

Site Support Specialist
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Rachel Craig

Patient Access Program Manager
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Revenue Cycle Services Include:

  • Scheduling
  • Pre-certification
  • 3rd Party Eligibility
  • Insurance Verification
  • Medical Necessity
  • Patient Portion Estimator
  • Charity
  • Point of Service Collections
  • Registration
  • Charge Processes
  • Case Management/Concurrent Review
  • Coding and Documentation
  • Management of Discharged-Not Final Billed Accounts
  • Billing
  • Collections Follow-Up
  • Collections Cycle – Early out, primary, and secondary placements
  • Electronic Payment Posting
  • Cash Handling
  • Contract Management
  • Payment Discrepancies
  • Denials Management
  • RAC Audit Management
  • Key Controls Assessments
  • Cash Acceleration
  • Pricing
  • Coding Audits and Charge Master
  • Strategic Planning
  • Managed Care Evaluation
  • Supply Chain Assessment
  • Software Evaluation/Management
  • GPO Access

Trilogy was created with the future of local healthcare in mind. Founded by a small group of former hospital and health system CEOs, CFOs and Physician Practice Executives with more than 75 years combined experience, the Trilogy team is committed to the belief that local healthcare is the best healthcare.

Contact Trilogy


911 Flynt Drive
Flowood, Mississippi 39232