Trilogy believes people are at the center of all we do, team members, clients, patients. Therefore, we teach “The Trilogy Way” to set a fundamental approach that represents our values.
The Five Es
The first step in the 5 E’s of #TheTrilogyWay is to ENGAGE at all levels throughout the Revenue Cycle.
The second step in the 5 E’s of #TheTrilogyWay is to EMPOWER others to have ownership in the processes and outcomes the impact the revenue cycle.
The third step in the 5 E’s of #TheTrilogyWay is to EQUIP others with the necessary tools to positively impact the revenue cycle.
The fourth step in the 5 E’s of the Trilogy Way is to ENCOURAGE others as they learn though either success or missteps.
The fifth step in the 5 E’s of the Trilogy Way is to EVOLVE so that we are hardwired to be improving continuously.
Culture of Calm
Chaos and uncertainty are disruptive to the revenue cycle and long-term success of healthcare entities. Follow along as we discuss how Trilogy strives to Cultivate a Culture of Calm for our team and our clients.
CONNECTING VS COMMUNICATING
At Trilogy we place a high value on actions and availability over emails and reports. We strive to connect with our internal teams and clients, not just communicate.
At Trilogy we find that many challenges for our clients are a matter of “capacity” not “competency”. The hectic world of healthcare makes it very difficult for clients to find time to focus, stay focused, or assign already stretched resource to the multitude of challenges we face. Trilogy is the resource that can focus on the root cause and implement the best practice solution for our clients.
At Trilogy, our team of subject matter experts bring years of experience and preparation to our clients. We are confident we can help address our client’s challenges and build our client’s confidence also.
What Our Clients
Nobody is more relentless than Trilogy at trying to collect every dollar possible for their clients.
David Jackson, CFO
From the beginning, I have been so impressed with their level of professionalism and expertise in the industry. Our partnership with Trilogy has produced remarkable results. From saving a hospital from the brink of closure, to maximizing our revenue cycle operations, they have always over achieved our stated goals and objectives.
Jamie Rogers, CEO
I have had the privilege of working with the team at Trilogy Revenue Cycle Solutions on multiple hospital revenue cycle projects over the years. Their knowledgeable, disciplined approach to hospital billing and collections, combined with a collaborative and transparent process, have made Trilogy a highly reliable organization.
William B. Grete, Esq.
Chief Legal Officer, USA Health
We have been using Trilogy Revenue Cycle Solutions since 2016. They have been a trusted partner in our revenue cycle management since the beginning of that relationship. (…) the Trilogy team has provided invaluable expertise and worked in collaboration with us to help our revenue cycle run cleaner than it has since I have been with this organization.