Meet the Trilogy TEAM

Our team of seasoned executives and associates can provide the following partnership models and services to help your organization achieve your specific short and long-term objectives.

Erica Smith

Senior Director, Billing Office




Erica is a highly analytical and results-driven healthcare revenue cycle professional with over 12 years’ experience in revenue cycle management.

Erica is a proven leader with experience in patient registration, managed care, prebilling and billing functions, AR management, denial/underpayment management, patient financial assistance and project management within a multi-facility organization specializing in the critical access acute care and behavioral healthcare.

Erica served as a Revenue Cycle Director overseeing billing and collection operations for 7 hospitals and 15 clinics extending to 7 different states. Her scope of responsibility included $180,000,000 in yearly revenue. She has experience across a diverse range of services including swing bed, acute care, inpatient psych, behavior health and rural health care clinics.

Erica provides experience in leading billing and collection teams for Durable Medical Equipment, PPS and CAH hospitals. Along with commercial billing and collections expertise, Erica brings an in-depth understanding of Medicare/Medicaid programs, terminology and billing processes, and requirements.

Interested in what Trilogy can do for your facility?