Grant has a diverse background in Revenue Cycle Management including a dedication to excellent Customer Service, results-driven billing and follow-up techniques, effective denial management, and constructing and refining process flows from the clinical setting through the completion of the follow-up functions.

Grant has a proven track record of identifying opportunities for process improvement through detailed analytics and collaboration with multiple departments within various health systems to implement effective change.

He has developed multiple denial management workflows that can evolve and adapt as different hurdles to accurate and timely reimbursement are encountered allowing multiple departments within a health system to support each other with the information needed to strengthen a revenue cycle’s performance.

Grant’s focus on customer service helps cultivate strong relationships between the health system and its internal and external customers to build and maintain bridges of successful communication.